There is a pipe that I like but is no longer available: can i get a similar one? Sure, feel free to contact us for the creation of pipes on request
What kind of carrier is used for shipment? For shipments to Italy we use the TNT courier, for shipments to USA/Europe/other countries FedEx. Registered Post option is available upon request
Is the shipping trackable? Yes, all our shipments are trackable and the tracking number is provided at the time of shipment.
What is the Elunium finish? the Elunium finish is a variant of the Rusticated finish: the Elunium finish is created with 2 rusticating steps, one heavy and one light
Who is Acrilica? Acrilica is our official mascot that we introduced in April 2023. **Acrilica is not real, she doesn't exist. Her appearance and voice may be subject to change. Any resemblance to real persons is purely coincidental**
Where can I find information about your history? On our "About" page you can find our history and information about us - https://www.pipemoretti.com/chi-siamo.php?lin=en
